1. Introduction

Welcome to UrbanClay. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights.

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

• Identity Data: Name, Role (Architect, Builder, etc.).
• Contact Data: Phone number, City.
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To process your requests for quotes and samples.
• To communicate with you via WhatsApp regarding your inquiries.
• To improve our website and customer service.

4. Data Sharing

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you (e.g., WhatsApp, Logistics Partners), so long as those parties agree to keep this information confidential.

5. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us via WhatsApp or email.